Placing an Order

To request a quote or place an order, please contact us by phone 1-250-483-0308, by email or by completing our online form. Be sure to include any special instructions along with your request. Confirmation of orders will be sent to the specified email provided by you.

Payment Terms

Terms of payment for products and services are thirty days post invoice issue, unless otherwise specified. Pre-payment may be required prior to shipping to certain locations.

Shipping

All orders received from North America by 2:00 PM PST (5:00 PM EST) Monday to Wednesday will usually be shipped out on the same day. North American customers will typically receive their orders within 1-2 business days. All shipments are F.O.B. from point of shipment. Freight charges may include but not limited to: priority service and packaging materials.

Backorders

ImmunoPrecise typically maintains sufficient inventory to meet the needs of its clients. If a product is placed on backorder, ImmunoPrecise will notify you of this at the time of your order and will do its best to fill the order within a thirty (30) day period. Customers will be billed for the order upon shipment.